header bg

Question:

A project is deemed complete when:

A Formal documented acceptance has been received by the customer
Explaination

The project is not officially considered to be complete until the customer or buyer signs off. This is a mistake many companies make, which leaves the door open for further requests or conflict as to whether the project was really completed. Formal closure addresses it directly by obtaining agreement from the customer that the deliverables and scope have indeed been met.