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Question:

A superuser of a customer relationship management system names the project manager for assistance in resolving a system error recently discovered by a member of his team. What is the failure of the project manager?  

A Transition the ongoing support and maintenance of the system to the appropriate operational team.     
Explaination

As part of closing out a project, ongoing activities (such as support and maintenance) are transitioned to the appropriate teams. When this does not occur, project resources cannot be fully released from these activities.