What motivational theory is a mixture of Theory Y behaviors and the Hygiene Theory?

At minimum, measuring stakeholder satisfaction typically happens at what point of the project life cycle?

During project closure

Measuring customer satisfaction is just one of the many activities that occur during administrative closure of a project. While some projects check in and measure satisfaction at key points throughout the project’s life cycle, it should occur during project closure at a minimum.

A project manager is the leader of a project with team members dispersed globally. Which of the following techniques or methods can the project manager exploit to create virtual workspaces? (Select two.)

Establish remote pairing using video conferencing tools to allow for face-to-face meeting options.

Create a fishbowl window through an ongoing video conferencing feed between various locations.

According to the Agile Practice Guide, there are various ways for geographically distributed teams to come together via a virtual workspace. Two examples provided include fishbowl windows and remote pairing.

What approach is Sue likely to use in shifting to an adaptive approach?

Adopt a hybrid model

Teams that are resistant to change respond better to a gradual transition where components of both predictive and adaptive delivery models are used. This is referred to as a hybrid approach.

What is the other name of Colocation?

Tight matrix

Colocation is also known as a tight matrix. These terms refer to placing many or all of the project team members physically together in the same place.

What tool or technique are they practicing?

Data representation

Trudy and Roy are using the stakeholder engagement assessment matrix tool, which is part of the data representation tool and technique of the Plan Stakeholder Engagement process. This matrix classifies stakeholders in five ways: unaware, resistant, neutral, supportive, or leading.

Balancing stakeholder interests and reaching customer satisfaction are essential activities for project managers. One of the best things you could do to ensure customer satisfaction is to define and document which of the following?

Requirements

Defining the requirements and obtaining sign-off on the requirements will help you to ensure customer satisfaction. When stakeholders are aware of and agree to the requirements, they know exactly what the project is expected to deliver as well as what is not part of the deliverables.

You’ve noticed that your CIO indicates all the signs of being a good leader. Which of the following statements are correct regarding leaders? (Select three.)

Leaders use referent power.

Leaders impart vision.

Leaders are concerned with strategic plans.

Good leaders use referent power, which is inferred to them by their subordinates. They are visionaries and are concerned with the big picture, or strategic direction and plans. A project manager’s primary goal is to satisfy stakeholder needs.

What conflict-resolution technique did they practice?

Collaborate

Kaylee and Alyssa used the collaborate technique, also referred to as problem-solving. This technique involves getting multiple viewpoints from differing perspectives and reaching consensus and commitment after having an open dialogue. It is considered a win-win conflict-resolution technique.

Which core value deals with conflict of interest?

Fairness

Fairness includes avoiding favoritism and discrimination against others, avoiding and reporting conflict-of-interest situations, and maintaining impartiality in a decision-making process.

Who attributed the theory that says people are motivated by the need for power, achievement, and affiliation?

David McClelland

The Achievement Theory is attributed to David McClelland and says people are motivated by the need for power, achievement, and affiliation. Vroom introduced the Expectancy Theory, Herzberg introduced the Hygiene Theory, and McGregor is known for Theory X and Theory Y.

Which core value has Ralph violated as a project management practitioner?

Honesty

Honesty involves not only information regarding your own background and experience but information regarding the project circumstances as well. This includes being up front and truthful about the project’s status and information.

A project manager is planning the kickoff conference for a project that will have team members from nine countries. What can the project manager do to support an environment where diverse perspectives and views are encouraged and valued?

Hold diversity training.

Sometimes you might find yourself working with teams of people from different countries or cultures. Some team members might be from one country and some from another. The best way to ensure that cultural or ethical differences do not hinder your project is to provide training for all team members.

You are a project manager carrying out several activities that involve managing the team. At the moment, you are setting for your individual team members’ performance assessments. Which of the following will help you as you carry out this activity? (Select three.)

Work performance reports

Resource management plan

Team performance assessments

You are carrying out activities associated with the Manage Team process. The following information will provide useful insight into team member performance: resource management plan, issue log, lessons learned register, project team assignments, team charter, team performance assessments, work performance reports, enterprise environmental factors, and organizational process assets. A project management information system is a tool versus information that would be used to assess performance.

Who is correct?

Joe

Joe is correct. The project manager is responsible for managing and performing activities relating to project integration management activities.

What motivational theory is a mixture of Theory Y behaviors and the Hygiene Theory?

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