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Question:

You work as a project manager for Fly Me to Miami travel services. You are in the process of documenting and delivering project information. You know all of the following statements are correct regarding information exchange except which one?

A Receivers, not senders, filter the information through their knowledge of the subject, cultural influences, language, emotions, attitudes, and geographic location.

explanation

Both senders and receivers transmit information they receive through their knowledge of the subject, cultural influences, language, emotions, attitudes, and geographic locations. Senders should keep this in mind when preparing their messages. Senders are responsible for communicating the information clearly and concisely, and receivers are responsible for understanding the information correctly.

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Which of the following motivational theories claims that the expectation of a positive result drives motivation?

Expectancy Theory

The Expectancy Theory, proposed by Victor Vroom, states that the expectation of a positive outcome drives motivation. In other words, people will behave in certain ways if they think there will be good rewards for doing so.

A project manager is using a predictive approach to operating her project. Recently, she has experienced several adjustments to the project. All of the following lead to a change request, except for which one?

Updates to project documents

Change requests are typically a means of taking corrective or preventive actions or performing defect repairs. Updates to project documents will typically occur as a result of implementing a change request.

You are a project manager reporting to the director of operations. You navigate to the department’s PMO intranet set to download the current project charter template. Which is the following type of PMO?

Supportive

Supportive PMOs tend to have a low degree of control over projects and play more of a consultative role in projects. Typically, a supportive PMO provides best practices, templates, training, and other resources to support projects.

You have examined the issues and constraints experienced while conducting the project and identified inefficient and ineffective processes connected with process operations. Which tool and technique of the Manage Quality process have you exploited?

Process analysis

This question describes the process analysis tool and technique. Process analysis looks at process improvements from an organizational and technical perspective. It examines problems and constraints experienced while conducting the work of the project, and it identifies inefficient and ineffective processes.

Select the best description of the focus of Agile teams?

To deliver business value often

Agile teams tend to place greater importance on delivering business value often. For this reason, emphasis is placed on frequent feedback, frequent delivery, and remaining adaptable to changing or evolving requirements.

Select the best description of characteristics of a product backlog? (Select three.)

It is prioritized by a business representative.

Work is pulled from the top of the backlog.

It contains a list of prioritized work.

A backlog contains a prioritized list of all work encapsulated in a project. It is used to track, review, and regulate work. The team generally pulls work from the top of the backlog, and the backlog is continuously refined over the course of the project. The product owner is responsible for maintaining the backlog and is a representative of the business.

All of the following are correct regarding EMV analysis except for which one?

EMV examines risk from the perspective of the project as a whole.

Monte Carlo analysis examines risk from the perspective of the project as a whole.

Choose the type that involves Legitimate, expert, referent, and punishment?

Power

A project manager or other stakeholders may use various types of power to get work done. Punishment, expert, legitimate, and referent are all types of power.

Select the best description of the value of respect that project management practitioners should follow?

Our duty to show a high regard for ourselves, others, and the resources entrusted to us

According to the Code of Ethics and Professional Conduct, respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us.

You are the project manager for Ooh La La Beauty Products. Your project concerns creating a new line of bath products. You also work on the CCB, which has just approved a scope change. You know that all of the following statements are correct except which one?

Scope changes do not usually impact the project budget.

Scope changes might affect the schedule, cost, quality, and other processes and should be thoroughly integrated with all the Monitoring and Controlling processes. Scope changes may reduce the project requirements and thus reduce the number or hours needed to complete the project. This, in turn, could cause a reduction in the project budget.

Which of the following processes are responsible for adjusting stakeholder engagement and communication strategies and plans, based on how the project is progressing and how the deliverable compares to the plan.

Monitor Communications and Monitor Stakeholder Engagement

The question describes the Monitor Communications and Monitor Stakeholder Engagement processes. Both processes evaluate the results of communication and stakeholder engagement activities and compare them against adjustments to these activities may be made.

Which project management document gives the project manager with the authority to request organizational resources to project activities?

Project charter

The project charter not only authorizes the existence of a project but also provides the project manager with authority to begin applying organizational resources to project activities.

A project manager is dealing with risks or potential concerns related to stakeholder management and is anticipating future problems that may be increased by stakeholders. What process is she displaying?

Manage Stakeholder Engagement

The project manager is performing the Manage Stakeholder Engagement process. This process includes activities such as engaging stakeholders at appropriate stages, managing their expectations through negotiation and communication, addressing risks or potential concerns related to their management and anticipating future issues, and clarifying and resolving issues identified.

Which of the following statements are correct regarding power types? (Select three.)

Punishment power is also known as coercive power.

Expert power comes from an individual’s knowledge about the subject.

Punishment, expert, legitimate, and referent are all power types.

Referent power refers to power that is inferred to the influencer by their subordinates. For example, project team members may have a high level of regard for their project manager and therefore willingly go along with a decision that the PM makes. Formal power is also known as legitimate power, not referent power.

The processes that make up the project management process groups often interact and overlap with one another and are often performed in what way?

Iteratively

Project management processes are often revisited several times as the project is refined throughout its life and are therefore performed in an iterative fashion throughout the project’s life cycle.