A project manager is fascinated to organize the team based on individual team member strengths. What tool can they use to get insights into team strengths and weaknesses, including how they make decisions, communicate with others, and process information? (Select three.)

Name the activities that involve determining and documenting a team’s effectiveness?

Team performance assessments

Team performance assessments are a result of developing the project team. This activity typically involves determining and documenting a team’s effectiveness.

A project manager presents a description of project team roles and project sponsor for approval. In what activity are they engaged?

Developing the resource management plan

Roles and responsibilities, training needs, and recognition and rewards are all elements documented in the resource management plan. Other elements covered in the plan are the list of methods for identifying resources, acquiring resources, project organizational charts, project team resource management, team development, and resource control.

Knowledge that is difficult to express is named what?

Tacit knowledge

Knowledge can be split into explicit or tacit knowledge. Tacit knowledge refers to knowledge that is difficult to express, such as insights, experience, beliefs, and know-how.

A superuser of a customer relationship management system names the project manager for assistance in resolving a system error recently discovered by a member of his team. What is the failure of the project manager?

Transition the ongoing support and maintenance of the system to the appropriate operational team.

As part of closing out a project, ongoing activities (such as support and maintenance) are transitioned to the appropriate teams. When this does not occur, project resources cannot be fully released from these activities.

An Agile approach can alleviate problems that result when high uncertainty exists. Which of the following is an instance of a pain point that Agile addresses under these situations? (Select three.)

Unclear purpose

Unclear requirements

Technical debt

Project teams may experience many pain points when a project contains a high degree of uncertainty, change, and complexity. Agile approaches directly address these pain points by performing activities such as creating clear team charters (i.e., vision, mission), among other activities. Examples of pain points include unclear purpose, unclear requirements, technical debt, and high defects.

During the first project kickoff conference, Ron introduces himself to key team members, noting that he will work hard to minimize distractions that might keep them from their work at hand and will serve in more of a facilitator role. What is Ron's role called?

Scrum master

Ron is a Scrum master. In Agile project management, the Scrum master coordinates the work of the sprint and runs interference between the team and any distractions that may keep them from the work at hand. They also support the product owner in maintaining the backlog, prioritizing work, and defining when work is done.

Choose the best definition of virtual teams ( Choose 2)?

Groups of people with a shared goal who are dispersed across various locations

Groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face

According to the PMBOK® Guide, virtual teams can be defined as groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face. Oftentimes, team members are dispersed across various locations. members are dispersed across various locations.

You are in the process of judging the engagement levels of stakeholders. What tool can you exploit to help you get started quickly?

Stakeholder assessment matrix

A stakeholder assessment matrix allows you to compare planned engagement levels against actual engagement levels. This can be used in conjunction with the multicriteria decision analysis technique, where predefined criteria that are prioritized and weighted can be used to assess engagement levels.

As part of starting a new project team, a project manager chooses to create an official team charter. What will the project manager likely contain within the document? (Select two.)

Team values

Decision-making criteria

The team charter is used to establish the team, clarify expectations, and create team norms. It typically highlights team values, agreements, and how the team will operate together throughout the project’s life. It may also define team ground rules and other expected behaviors.

Abiding by and complying with laws and regulations, confidentiality of information, and accepting assignments for which you are qualified as a project manager are instances of upholding which value?

Responsibility

Responsibility is the act of making decisions that are for the good of the organization rather than ourselves, admitting our mistakes, and being responsible for the decisions we make (or those we don’t make) and the consequences that result, along with other actions. It represents one of four values that project management practitioners should uphold.

Which of the following describes a main benefit of rapid delivery approaches?

The ability to get feedback

Obtaining feedback prevents the team from moving in the wrong direction. Early and continuous feedback allows for micro-corrections to ensure stakeholder feedback is achieved and incremental value is delivered.

A project manager has a reputation for leading project teams by focusing on developing team member competencies, coaching them, and empowering them. What are these a characteristic of?

Servant leader

A servant leader encourages the distribution of responsibility across the team; they support the team through coaching, removing blockers, helping to develop their skills, and fostering collaboration.

Which of the following isn’t made up the PMI Talent Triangle™ ?

Communication skills

There are three categories of skill set that make up the PMI Talent Triangle®: business management and strategic skills, technical project management skills, and leadership skills.

Avoiding, accommodating, reconciling, directing, and problem-solving are all considered to be types of technique?

Conflict resolution

Conflict-resolution techniques include the following: withdraw/avoid, force/direct, collaborate/problem-solve.