Question:

After conducting a lessons learned session at the end of each project phase, the project manager is responsible for collecting feedback from the team and developing a process improvement plan. The process improvement plan includes all of the following except for which one?

A Failure rate

explanation

There are four primary items that the process improvement plan contains: process boundaries, process configuration, process metrics, and targets for improved performance. Therefore, failure rate is the correct answer.

After conducting a lessons learned session at the end of each project phase, the project manager is responsible for collecting feedback from the team and developing a process improvement plan. The process improvement plan includes all of the following except for which one?

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