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Question:

Alyssa is a project manager tasked with managing an infrastructure project that will convene five call centers into one. To date, she has finished and received sign-off of the project charter and identified her stakeholders. Currently, she is in the process of defining and recording which processes and methodology she will practice to manage the project. What process is she displaying?

A Develop Project Management Plan
Explaination

Alyssa is performing the Develop Project Management Plan process. The purpose of this process is to define, prepare, and coordinate all plan components and consolidate them into an integrated project management plan. It is also at this critical point that a strategy for how the project will be managed is made.