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Based on this information, what type of approach should the project manager take to operate the project?

A Adaptive approach

The project manager is using the Stacey Complexity Model to plot the degree of certainty about the complexity elements, such as requirements, technical challenges, or team skills. The degrees are measured as low uncertainty or agreement to high uncertainty or lack of agreement. Projects that fall within the complicated and complex quadrants are best suited for Adaptive approaches, while projects that fall within the simple quadrant are best suited for predictive/linear approaches.

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