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Giving customers extras, such as adding in functionality or increasing performance not included in the project scope, is recognized as:

A Gold plating

Gold plating is a term often tied to quality. It involves giving customers extras that are not included in the project scope, meaning that it is a form of scope creep. This can include things like extra features, increasing performance, and adjusting components.

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3 years ago

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3 years ago

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3 years ago

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