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Question:

You are working on a project that included multiple vendors. One of the vendors has been difficult to operate with and is not very cooperative. You have received the latest invoice from them for services and disagree with them about the charges they have listed for the change request that was submitted last month. When you called and spoke with your representative at the company, they didn’t approve to budge on the charges. You will likely need to use an alternative dispute resolution (ADR) to gain to the bottom of this matter. Which tool and technique of the Control Procurements process does this question reflect?

A Claims administration
explanation

Claims administration involves documenting, monitoring, and managing contested changes. Contested changes are resolved using alternative dispute resolution processes, such as arbitration, when parties cannot reach an agreement.

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Comments

edenegayle

3 years ago

I’m not sure how this app is accurate, simple & effective along with FREE? But I’m so grateful. Getting professional qualifications can be so expensive & daunting to tackle. This test taking, review-type app has been so extremely helpful. The structure of the app is so intuitive. It definitely helps with giving you an understanding of why something is wrong / right & making sure it sticks. Absolutely love it & I'm so grateful.

nikhildv

3 years ago

This app has been a great help, It gives perspective with the answers and that helps you prepare ... thanks for sharing it.

kerbs2CB

3 years ago

This app helped me pass my PMP today. The questions are not exactly as they are on the test but they help you with gaining the knowledge you need to pass the test! And it is free! I would recommend this to anyone studying for the PMP.

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